Ontario Veggies (Ontario Veggies Inc.) is committed to making its website and digital communications accessible to all people, including those with disabilities.
1. Our Commitment
We strive to ensure that ontarioveggies.com is accessible in accordance with:
- The Accessibility for Ontarians with Disabilities Act, 2005 (AODA), including the Integrated Accessibility Standards Regulation (IASR); and
- The Web Content Accessibility Guidelines (WCAG) WCAG 2.1 Level AA, published by the World Wide Web Consortium (W3C).
WCAG 2.1 Level AA is our current target standard. We aim to meet all relevant success criteria at that level.
2. Current Conformance Status
Conformance level: Partially conforms to WCAG 2.1 Level AA; we are working toward full conformance
We have taken the following steps to improve accessibility:
- The site is built with semantic HTML and a consistent heading hierarchy.
- Colour contrast ratios have been reviewed against WCAG 2.1 AA minimums for normal and large text.
- Interactive controls (buttons, links, forms) are keyboard-operable and include visible focus indicators.
- Images include alternative text descriptions where they carry meaning.
- The site is designed to reflow at 400% zoom without horizontal scrolling or loss of content.
3. Known Limitations
We are aware of the following gaps and are working to address them:
| Area | Limitation | Target resolution |
|---|---|---|
| PDF documents | older PDFs may lack tags | Q3 2025 |
| third-party widgets | embedded map may not be fully keyboard-navigable | a future update |
If you encounter a barrier not listed here, please let us know (see Section 5).
4. Technical Approach
Our website uses the following technologies:
- HTML5, CSS, JavaScript
- Astro (static site framework)
- Tailwind CSS
Accessibility of the site depends on these technologies being supported by the visitor’s browser and assistive technology. We test primarily with VoiceOver on macOS/iOS and NVDA on Windows; other combinations tested as resources allow.
5. Feedback and Contact
We welcome feedback on the accessibility of our website. If you:
- experience a barrier that prevents you from accessing content or completing a task, or
- believe we are not meeting our stated accessibility standard,
please contact us:
- Email: accessibility@ontarioveggies.com
- General email: office@ontarioveggies.com
- Mailing address: Ontario Veggies, 6 Footbridge Cres, Brampton, ON L6R 0K5
- Phone: 437-775-8484
We will acknowledge accessibility feedback within 5 business days and provide a substantive response or a timeline for resolution within 20 business days.
6. Formal Complaints
If you are not satisfied with our response, you may contact the Accessibility Directorate of Ontario:
- Website: ontario.ca/accessibility
- Email: accessibility@ontarioveggies.com
- Phone: 1-866-515-2025 (TTY: 416-325-3408) — 437-775-8484
7. Related Policies
- Privacy Policy — for information about personal data we may collect when you contact us about accessibility.
- Contact — for all other ways to reach Ontario Veggies.